Specific Steps in Post-Hurricane Restoration
- TNMP maintains an emergency operations plan that has been established for more than 25 years.
- TNMP performs yearly mock drills and updates the plan as needed.
Post-Storm Damage Assessments
- After the storm, TNMP will inspect lines by helicopter if weather allows, or walk to determine transmission and distribution damages.
Manpower and Material Estimates for Restoration
- Depending on damage assessments, TNMP crews, poles, transformers, wires, etc., will be reviewed against earlier estimates and adjusted as needed.
Timely Requests for Outside Assistance
- TNMP has a standing agreement with tree-trimmers and other utility companies through a mutual-assistance program as well as internal support to bring in help when needed.
- The request for mutual assistance crews will be made prior to hurricane landfall.
Communications With Employees, Cities, Media
- TNMP keeps customers and employees informed via:
- city phone-tree systems.
- updates to news outlets.
- face-to-face meetings with city officials and leaders.
Logistical Support to Restoration Workers
- TNMP arranges support to keep its small army of restoration crews working.
- Logistics include fuel trucks, food, tents, portable toilets and laundry, among other things.
Two-Hour Safety Orientation
- Before any crews are released to work, they must go through safety orientation.
Assignment of Crews to Each Location
- Crews are assigned to begin the massive undertaking of power restoration.
- TNMP can increase the size of its work force by bringing in line workers from
Working Priority Restoration
- Water, sewer, fire / police departments and designated important community hubs will be prioritized for power restoration.
Greatest Customer Count
- TNMP knows which circuits supply the most customers.
- Those circuits are the first to receive attention when we begin power restoration.
Yard-to-Yard Restoration of the Hard-to-Repair
- Repairs must be made to a damaged structure or damaged equipment on the house before power can be restored. Customers may need to hire electricians to make these repairs and city inspections may be required.
Copyright © 2010, TNMP