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For Customers

Power Outages

Report outages, get updated restoration estimates

Severe Weather Planning

Prepare for outages when storms in forecast

Electric Safety Tips

Keep your family & you safe around electricity

Information on Meters

What you need to know about your new meters

Report Street Light Issues

Report street lights that are out or malfunctioning

Start, Stop or Move Service

Steps for moving in or out of home or business

Request Temporary Disconnection

Temporarily interrupt service at customer request

New Lines & Extensions

Request construction of new or bigger electric connections

Tariffs

Download TNMP's retail & wholesale tariffs

Electric Usage Data Viewer

Access monthly kilowatt-hour power consumption

Dispute Billing

Who to contact to dispute your billing or meter reading

Meter Reading Schedules

Download current & previous meter reading schedules

Request ESI ID

Request ESI ID ('Easy ID') of your home or business

Interconnecting

Interconnect solar or other generation to our facilities

Backup Generators

Using backup generators and transfer switches

Energy Efficiency

Energy efficiency measures for your home or business

Critical Care: Residential

Safeguards for customers with medical conditions

Critical Load: Non-Residential

Apply for non-residential Critical Load designation

Opt-Out Requests

Download application to opt out of advanced metering

Report Tampering & Diversions

Tell TNMP if you suspect theft of electricity

Beware of Scams

What to watch for from scammers posing as utility employees.

Encroachment Review

Submit Plans for Review

Submit plans related to Pool Layouts, Easement Requests, Encroachment Reviews, and Will Serve Letter request.

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For Customers
For Retail Providers
New Lines & Extensions
About Us