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For Customers

Power Outages & Hazards

How to report outages, hear restoration estimates

Severe Weather Planning

Prepare for outages when storms in forecast

Request Temporary Disconnection

Temporarily interrupt service at customer request

Start, Stop or Move Service

Steps for moving in or out of home or business

Rates

Download TNMP's retail & wholesale tariffs

Meter Reading Schedules

Download current & previous meter reading schedules

Electric Usage Data Viewer

Access monthly kilowatt-hour power consumption

Dispute Billing

Who to contact to dispute your billing or meter reading

Energy Efficiency

Energy efficiency measures for your home or business

Interconnecting

Interconnect solar or other generation to our facilities

Report Street Light Issues

Report street lights that are out or malfunctioning

New Lines & Extensions

Request construction of new or bigger electric connections

Electric Safety Tips

Keep your family & you safe around electricity

Report Tampering & Diversions

Tell TNMP if you suspect theft of electricity

Critical Care

Safeguards for customers with medical conditions

Beware of Scams

What to watch for from scammers posing as utility employees.

Opt-Out Requests

Download application to opt out of advanced metering

Request ESI ID

Request ESI ID ('Easy ID') of your home or business
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