Billing Disputes for REPs

For Retail Providers To Submit

Billing Dispute Worksheet

Download optional Excel spreadsheet

What Happens Next?

  1. You will be sent an e-mailed copy of the billing dispute you just submitted.
  2. We will reply to the billing dispute you submitted within 1 business day.
    1. We will advise whether we have been able to identify a resolution.
    2. If not, we'll advise you of the next steps we're taking.

Call us at 800-738-5579 (8 a.m.-5 p.m.) if you haven't heard back from us within 1 business day.